@Julie Nevin - Those images are restored now.

I have restored all images uploaded up until June 18. Working on June 18 to August 1 (the last date of lost images) now. Might be next week I have that completed.

@Julie Nevin - We're recovering the files now, it will take 24 hours or so. More details to follow.

@Julie Nevin Thanks, will look into it today and get back to you

We seem to have lost most of our images, such as here https://www.loomio.com/d/UG9VDTQY/3b-prioritising-policy-development

@Midi Berry - I'll look into this shortly

Hi dear Loomio

I want to flag a few glitches that appeared in our recent use of dot vote:

1 The slider skipped some numbers (tried on different browsers and problems occurred - sometimes it was even numbers skipped, on others it was odd numbers). We were able to adjust manually because numbers voting were small but it was an irritant which we hadn't experienced previously.

2 More seriously, in terms of trust in poll results, the numbers shown as voting (8 out of 10) did not match with the votes that appeared (6 out of 10, with one of the 6 being a changed vote, while the original still showed).

We really like the dot vote for certain of our decision making processes, so would be very grateful if you can check it out for bugs. I can send a screenshot of the vote in question to you privately if you need but prefer not to show it here out of respect to individuals named.

Thanks a lot! Oh and by the way, is there a reason you have reduced the capability of the meeting time poll from the capacity to indicate half hours to meetings starting only on the hour?

@Robert Guthrie Thanks Rob.

@Midi Berry - thanks for your kind words. No there is no plan to add this functionality right now - but I agree it fits within Loomio's scope.

You can create a poll template with "Attending", "Not attending" style options, but there isn't calendar integration for that currently.

If a customer wanted to sponsor development of this, we'd be happy to discuss.

First, our gratitude for Loomio in so many ways and, most recently, for making it easy for us to change our community name while retaining all the members and active subgroups of our community.

Second, a question to you @Robert Guthrie - is there anything in the works around incorporating an events calendar/announcements/invitation system into Loomio?

@Julie Nevin thanks, that should be enough detail for me to look into it and get back to you.

Possible bug from one of our users: "Notification settings seem awry, I am only really notified if someone creates a thread, and the ability to prioritise my subgroup seems buggy. I've set notifications for my subgroup to be everything, but I am not notified when someone comments on one of my threads, only if they specifically tag me."

@Jonathan Singer can you send me the notification? [email protected]

We are not aware of any data breach of Loomio data. My assumption is your password was leaked by another site.

I just got an alert from Google that my email and password was part of a data breach that leaked my info on the dark web. I've changed my password.

@Luke yeah, even companies with multiple developers (cough, ahem) have trouble making perfect experiences eh. Thank you so much for becoming our first Github supporter.

@Robert Guthrie

Thanks; it's not much but it's done. I have to say that the experience wasn't nice though; no way to change the currency, no possibility to not store the credit card even for a one time payment, and I had to create a ticket to the support to delete it (pending).

Nevertheless, thanks again for your work!

@Luke yeah, currently, Framasoft does not contribute back to Loomio. We often get support requests from their users.

I've added Github sponsors to the Loomio repo, so if you'd like to directly contribute, there is now a way to do that.

https://github.com/sponsors/loomio

@Robert Guthrie, thank again, just noticed the PR https://github.com/loomio/loomio/commit/c514727ac56567779465662df81bea8453ecebfc. Amazed that you replied to this so quickly :)

I'm not in charge of the instance and cannot just move away. In case you're interested, the association hosting it is a french non-profit trying to promote libre tools: framasoft.org.

I do donate to framasoft but I couldn't find any way to donate to loomio itself, is it a possibility ?

@Luke i updated the product based on your request. Please consider using Loomio.com rather than a free option which does not support my work.

@Robert Guthrie Thanks a lot!

I have to ask though, is that an option for admins to do this or did you update the product?

I'm a user in another loomio instance, will this become available when the admin update the version or should I contact them?

@Luke thanks for mentioning it. I've added the ability to manually set the timezone in the edit profile page. Just uncheck autodetect time zone and you can select the zone you want.

The missing option to set your timezone in loomio is an issue for me. As far as I remember there was a discussion about asking what would be the point of that option, I can bring you one:

Firefox, when set to prevent tracking, will show the timezone as UTC to avoid leaking your location. And because Loomio takes it from the browser without allowing to override it, any datetime I see is wrong.

Could you consider making it possible to manually override the detected timezone?

Relevant link: https://support.mozilla.org/en-US/questions/1297208#answer-1337476

@Peter Eid - ZD Nice Could you please email the URL of the thread to [email protected] - I'll investigate

@Robert Guthrie Thanks for your answer.

It is on loomio.com.

I tried the different layout options but it did not seem to do anything at all...

Hi @Peter Eid - ZD Nice, is this a thread on loomio.com or another server?

One thing to try is changing the thread layout from say.. nested to flat, and back again, sometimes that can help.

If not then I'll need to take a look at it myself.

Hi,

Posting here as, for a while, we have been encountering issues related to ordering and hiding of threads on a specific (admittedly quite large) discussion of our Loomio.

The former can be observed on the first screenshot; it is in French, but the dates are 11th Dec 2023, 12th Dec 2023 and then 23rd March 22! The discussion is ordered by "most recent first"...

The latter can be seen on the second screenshot; again it is in French but the banners signalling 'hidden' answers/threads display negative values and clicking on those (whether they have negative values or not) does not do anything.

Would you have any idea how to solve this situation? Many thanks!

minor issue i have noted for a while...

a few threads i pinned to top of frontpage migrate to top of page 2.

the keeping them current (and on front page) workaround is cumbersome...(unpinning,posting repinning)

any suggestions?

@Sam Rossiter great to hear you're using Loomio already, and with the chatbot integration.

We don't have plans to make threads optional at this stage, but some stuff in the pipeline could improve the experience a little for you: showing the current/recent polls card under the group description.

Then with starting threads disabled for members it should feel fairly poll specific.

@Robert Guthrie Sure, I have it integrated in Mattermost as a #decisions channel. Most discussion & small decisions happen in Mattermost. When there is a 'formal' decision to make we do that in Loomio. Someone opens a consent process in Loomio (which pings the #decisions channel). Essentially we have threaded tools already, we don't wish to duplicate them.

@Sam Rossiter would you like to tell me about how you're using Loomio, or intend to, so I understand why someone would want to remove the threads function?

@Robert Guthrie OK thanks

@Sam Rossiter Sorry, it's not currently possible to remove the "Threads" panel from the interface, but you can stop members from creating threads.

It's on the roadmap to show current proposals on front of the group page, however.

As a self-hosted instance admin I would like to remove the 'threads' functionality from the user interface completely. Is that possible?

yes, it helps but's it's not a sure thing because our threads are variously active.

@Julie Nevin thanks for the feedback. They are not easy fixes, so I'll have a think about it. Does ordering by Newest usually help to bring open threads first?

A request for searching threads: when I search threads for a key word, the results aren't actually that helpful. It's usually quicker for me to scroll manually through the group to find what I want. I'd like it to:

• Have an option to only search open threads (maybe have that by default, and enable us to include closed threads if we want)

• Give extra weight to the thread's title when determining 'best match'

@Julie Nevin thanks. Fixed this just now.

Minor bug: When I edit a thread, and I let people know what's changed, the new comment in the thread gives the date of the thread itself, not the date I edited it. Here's a screenshot of one from today:

@Julie Nevin ok fixed now. Refresh before clicking "Make a copy"

@Julie Nevin ahh... I saw the error come through earlier but did not understand how it was happening. Thanks for reporting - fix is ready and will be deployed within 30 minutes.

A new bug: When I click 'make a copy' at the bottom of a thread, I get a blank screen.

@Julie Nevin thanks. Will change "close thread" so that it does not create an entry within the thread that needs to be read. We're also going to disable comments and modifications to the thread when it is closed.

I've seen the mark as read behavior you describe - i'll try to fix it soon.

Similarly, when I choose 'mark as read' in the inbox for a long thread like this one, something isn't working. When I later open it up to make a comment, I still have a lot of yellow on the right hand side and it appears in my inbox again and a (1) appears by the group, until I click 'mark as read' all over again. Not a major issue, but a pain.

OK, here's a minor thing that bugs me: when a thread is closed, it seems to be marked unread in the system (perhaps because there's a new comment that says it has been closed). The group gets a (1) next to it, showing me I have an unread thread, but it's not in my inbox (which presumably filters out closed threads), so I have to go searching for it - or ignore the (1). It's either a task I don't need or a distraction, depending on my choice.

Either closed threads need to not be marked unread n the first place, or they need to appear in the inbox. I'd prefer the first option - after all, I can still find and reopen the thread if I want to.

@Julie Nevin thanks for the screenshot. Fixed now. (be sure to refresh your browser)

@Robert Guthrie weirdly just means the shape of the letter is different depending on whether it has a macron. Here's a screenshot of my post:

@Julie Nevin - thanks for reporting this issue. Could you please share a screenshot of how you're seeing the macrons - ie: what "weirdly" is for you? I'm not sure I'm experiencing the same thing.

(On Chrome at least,) macrons display weirdly - like they are using a different font. Given the prevalence of macrons in te reo Māori, it would be good to resolve this inconsistency.

aā eē iī oō uū AĀ EĒ IĪ OŌ UŪ

Is there any way to manually mark a thread as unread?

@Robert Guthrie

thanks for that...

i have often wondered (but never got to asking) how this informative metric worked.

provided members do do not paranoidedly have images barred...some providers seem to do this by proxy. i know that yahoo does if it ends up in spam and then is disinterred.

@Adam Hardy we do track email opens (when users permit their email client to open images) as well as reads via the app.

The number is total number of users, not visits/opens, which would be more.

A email summary will track all it's content as being opened.

The notification emails do not contain any mechanism to tracks openings.
(I open the mails within Thunderbird and I should be aware that a mail tries to to communicate “in my back”.)

Anyway, even if there was such a system, you never could be sure that Loomio knows a reader has opened a notification mail. From me, for instance, you shouldn't know it.

I don't know what happens when a reader answers by mail.

Hi All, quick question: when a thread title says "Seen by 613" does that mean that 613 have visited Loomio and read the thread online, or does the notification email track email openings, so 613 people have actually opened the notification email?

@Matthew Cropp thanks for mentioning this.

So it was our intention that Sense Check replaces Check.

However, if you wish for Check, you can recreate it with the Edit Template feature.

I've recorded a video showing how you might do this. Sorry it's slow - I'm slow today :)

Popping in to say I miss check polls, and am not sure of quite how to replicate them in the new system.

@Julie Nevin Sorry about this. I'll fix it this week.

All the templates we use appear to have vanished. Now we only have 'New thread' and 'New template' options to choose from when we start a new thread.

Hi @robertguthrie

I just discover the new version and have edited my original post about this to see what happens. It seems the issue with the > … quotes in Markdown is still there.

Not a big problem. Just to say or as a reminder.

I try it again to be sure…

> This should be a quote.

@Fran67 Thanks for reporting this. I'll add it to my list and look into it when I can.

And I see now another problem (see the first version of my post above):

In the line where I wrote…

The quote tag in the code part has been replaced by >

the “>” has been replaced by “& >”.

I suspect a problem in the handling of special characters in Markdown. I didn't notice any problem when using WYSIWYG. This reply has been written in WYSIWYG, as you can see (the quote line is O.K., here).

Problem still present in version 2.17.3

This is what I wrote in Markdown:

The preview was O.K.:



And you can see above (in my original post) how it looks after publishing it.
- The quote line appears as it must be tagged in Markdown and…
- The quote tag in the code part has been replaced by >

Also strange: as I edit my post to correct it, > appears in both places:

Sorry if I come up with a known (and solved) issue.

In Framavox (presently running Loomio version 2.15.5), quotes in Markdown (> …) are not rendered. They are in WYSIWYG and, strangely, also in preview mode, but not anymore when published…

So I make a little trial here:

> This should be a quote.

@david rayner actually, it seems to happen to me sometimes. I can't name how though. 😬

@Robert Guthrie yes...it seems to have gone away to the subway.

maybe the team fixed it in the mutual dreamscape? thanks, team.

again...thanks, team. ✅

@david rayner do you think it's possible to give me some specific instructions on how to reproduce this issue?

A few months ago I fixed similar behavior and made a fairly good improvement. Now, I can't reliably get it to incorrectly prompt me like before.

oh...ff 113 but on win 8.1(reinstalled)

a heads up...

today...almost every time i want to go somewhere else, i am asked if i want to discard choices...

this is not always pertinent (sometimes a welcome reminder...)

sometimes if i cancel...it just does what i was wanting to. (especially in the non-pert cases.)

this behaviour has been escalating in the last week or so. {8^(#

and i still miss the searchable emoji...

@Robert Guthrie YES, it's working! Bold is back for me! Well done, Rob!

@Ulrich Schur should be fixed now. Shift + Refresh please

@Ulrich Schur I found the issue! Thanks for your help. See this font-face declaration inside roboto.css

@font-face {
  font-family: 'Roboto';
  font-style: normal;
  font-weight: 500;
  src: local("Roboto"), url('/fonts/roboto-v29-latin-500.woff2') format("woff2");
}

I have "local" as the first place to look to find the font. Your browser is correctly looking at the local font cache and using Roboto. I should probably put "Roboto Bold" in this case, and i think it would cause a "miss", and continue to load the webfont.

@Ulrich Schur - I think it's worth investigating, I like to try to resolve everything that is reported. I'll send you a DM about a time.

@Robert Guthrie Yes, I opened the dev tool, refresh the page (I see all the many requests), filter for "robo*", nothing.

If I am the only person in the world with this problem, it's not worth investigating. But I'd be more than happy to go into a Zoom call and let you take a look at any time.

I am so surpised it's both my web browsers, so it seems a more fundamental issue. However, when I get the email notifications, I can see bold fine. I am also at a lose what is going on here.

@Ulrich Schur this is beyond my comprehension! .. almost.. Did you open dev tools before pressing refresh?

@Robert Guthrie I don't get any Roboto font loaded. Also, after reboot, it's still broken (which surprises me the most).

@Ulrich Schur can you show me.. The dev tools panel, open on the network tab, with the filter "roboto" after you refresh the page? Should look something like this:

@Robert Guthrie It won't show bold for me neither on Firefox 112.0.2 (64bit) or Microsoft Edge 113.0.1774.35 (64-Bit) - all on Windows 10. Last week or just even just a few days ago it was still fine. Or maybe I just need a reboot. Will report back again after the next reboot. Current screenshot below. I should maybe specify more clearly: I can select text and make it bold, but it just won't show up as bold. Across all posts and threads.

Can confirm that bold is working on Firefox on MacOS, as well as Chrome on Windows.

@Ulrich Schur - thanks for reporting. It does work for me:

I wonder what the difference is.

Anyone else missing bold?

It seems no longer possible to make text bold.

@Rob Guthrie no worries...u have a lot on and it is not that much of an issue.

i had a memory...one of these members always used to show as active and observing but upon talking real time with her, she said she was not. she said that her apple/ipad stuff did that on other platforms as well...hmmm

@david rayner sorry for the delay with this. Should get to it this week.

Actually, send me the user emails of those people who you removed, and a thread where they should not be a part of. I'll have a look.

The code says that when you remove a member, we remove their access to all threads in the group.

i removed those 2 people from that particular thread but they show up in others.

only 2 people in particular...but they may be only the 2 most recent removals.

will send screen shot.

Can I confirm?

You have a thread that was created a while ago. Since then some people have been removed from the group. When you click invite from that thread, the membership lists some of those removed people as being guests in the thread?

Maybe you can send me a screenshot? [email protected].

not sure if this is a bug...but i will ask.

today,when inviting people to a thread, i noticed removed members on the thread members list as (guest) They will have been thread members in past...but i do not remember seeing removed guest in past.

according to the manual, they have no further access but i was not sure what guest means.

(but of course they were not on list of group members on top invite line when opened...)

Wow Rob - that was quick! Thanks 🥰

Ok, fixed. Thanks again @Midi Berry.

I'll fix this now. Thanks for letting me know.

Hi. Is anyone else getting messages that they are not currently a member of groups to which they belong (and in my case, of which I am also an admin)?

As per the attached screenshot:

It does not appear to be actually affecting my access to the groups and threads therein.

@Aaron Wolf I've updated the threading code. Now when you reply, the OP is mentioned, so that should have a similar effect to you're request to say "in reply to". Additionally, threads default to 2 levels of nested reply - this change was made because you can now reply to votes in proposals.

I think you could write a PhD on this subject. For my loomio group of mostly old people with limited IT experience, I make the default thread type chronological, no nesting, newest first. Seems to have worked so far. I think a forum of IT programmers and superusers can deal with anything.

I don't prefer the flat Discourse style. I like nesting still, and nesting even when chronological isn't really a problem. Infinite nesting as an option might be good.

But yes, the "in reply to…" link in the title string on a comment would basically fix the core issue where some situations can confuse.

I hear what you're saying. It does seem confusing to switch between ordering by reply to ordering by time in some circumstances.

In this thread right now, (which is 'newest first') it's working well. An initial comment houses the following discussion, and there is no unnecessary drift right.

I did have a algo such that if replies were chronological they would not be nested, and we just nest replies where they interrupt chronology, I got a lot of confused feedback about that one too.

It's completely reasonable to enable infinite nesting as an option. It makes sense in some cases.

I can also easily add a "in reply to ..." as part of the title string on a comment, as you suggest.

Ironically, while I started from the Reddit opinion, I was thinking of Discourse when currently confused here at Loomio. Discourse has the capacity to more easily jump between a reply and what it was replying to so that I can at least make the connection even though it's not shown visually. In Loomio, I can find myself unable to figure out which post a reply was for in some cases. I suspect I'd feel okay with two levels of nesting plus some way to click and see what comment a reply is tied to among the lowest-level of the nesting.

Yea, we can support infinite nesting, but we're trying to avoid the conversation just drifting to the right by default. Limiting it has worked well most of the time. I'd like to know if 2 levels fixes it for you.

We're trying to strike a balance between the Discourse opinion that nesting is terrible for readability (I do not agree) and reddit approach that means many voices get buried.

It's actually a data structure rewrite when you change nesting settings. The ability to have very long threads, and send the browser only the part the user is interested in, and dynamically load the next or previous content, requires that we have all that information clearly written out so we can easily query for it as the page is used.

This means everyone sees the same thread structure. This has been good because most casual users would not change thread settings so letting an admin setup the best way improves the experience for most.

Thanks, I would suggest more than 2 levels even. It could also be nice to let users choose their view rather than the nesting setting be fixed for the whole group. I don't see any way for me as a member not admin to adjust the view I see.

You can enable 2 levels of reply.. either per thread or by default for all threads in the group.

Try clicking "Oldest first" on the thread context.

Here's a help page for the group default.

https://help.loomio.com/en/user_manual/groups/settings/index.html#thread-settings

I'm finding threading and replies really hard to follow. It looks like Loomio shows only one layer of replies. People can reply to a reply, but then it seems almost impossible to see the context.

So, in a current topic I'm following, I see replies that say effectively "I really agree with this point, let's focus on that", and it's not clear whether that is about a top-level comment or about someone else criticizing the top-level comment.

It would be so much easier to follow conversations if threading of multiple levels was shown.

Cool, thanks!

I saw it with Greenbeam, a add-on for Firefox allowing to see the third-party domains connected to a visited site through images, cookies etc. For instance, the image below, showing the link I saw to fonts.gstatic.com, will make a side triangle to zzz.zaclys.com:

Of course, every object from outside loomio.org will make such a “third-party site” triangle and a discussion can so become “dirty” even if the base code of Loomio is clean. But I didn't think fonts can be fetched this way. (Is it?)

Anyway, this is good news and also a good opportunity to ask the people at Framasoft to install a recent version.

For your information, they configure their 2.1.9 version of Loomio in order to avoid the link to the fonts of Google, but they have to repeat the operation after each restart.

Thanks a lot!

How did you decide it was also the case at loomio.org?

Thanks for getting in touch, but this change has already been made. Loomio serves it's own fonts.

If Framavox update to the latest version, the problem will be resolved.

Hi there!

Somebody recently let me see (with Greenbeam ) that Framavox (French instance of Loomio — v2.1.9) had links with fonts⋅gstatic⋅com and fonts⋅googleapis⋅com.

After that, I realized that it was also (even more) the case at loomio.org.

This could become a serious issue. Certainly for the people concerned with the protection of their privacy, but also for legal reasons.

An example: “Website fined by German court for leaking visitor's IP address via Google Fonts”.

I find the functionalities of Loomio really useful (with your decision-making tools, that have no known equivalent), but I (and the group I belong to) frankly prefer a less performant tool than a better one, that allows a web giant to get information about me.

⇒ So, here comes at last my questions:
- Is there a easy way to get rid of these (quite possibly tracking) “services” on a particular instance?
- Have you got plans to replace these tools by your own code/fonts?

Thanks in advance for any information

cheers loomio. must not

trigger

timeline by writing entire post in h2.

personally...i really like using loomio. especially when u can see what people altered and when...

aha...i remembered the save post hack...write what u want to write first then paste and post.

done.

oh...and i miss the searchable emoji...

that persistent box is still irritating...even when i go back a page (alt Left arrow) it persists/

this is the only site i have ever encountered this within.

everything else is quite alright. keep up the good work.

that did not end up being the last post...but that is the only one thing that i was giving a heads up about that i truly wish was different.

thanks for the replies.

Tasks is a good idea. i watched the whirly pool quite a few times, wondering what would happen...waiting for a chance to use it. next meeting...

hrrmm...

and last but first in my list...the popup box that comes up for 'seen by xx' which is such a useful function (esp. for finding lurkers...) does not evaporate with Esc key or random click outside or in box, only a precise click on the quite small x in a circle. minor but irritating....

@Rob Guthrie i need to get out more...

the search has such idiosyncracies...how is the rewrite going?

oh I have a search rewrite in the works... found a great article on how to support that kind of thing.

when one uses search box, it is working great....but adding just one space at end returns zero results.

does it need a reminder (but that may be messy...) written next to search,or in box, not to include spaces?

is the Loomio search boolean? (wow...that sounds like i really know what i am talking about.)

@Robert Guthrie 'save draft' is the feature that would solve most of the complaints we get at our end - autosave would be even better! People complain that they have lost a lot of work when they have accidentally navigated away from the page and the work is gone when they click 'back' in their browser. I have done this myself when using CTRL-K to insert a hyperlink into highlighted text (I do this on autopilot - I use the google suite and Word a lot, and that's the shortcut there) - in Loomio, CTRL-K takes you to the navigation bar, and when you quickly paste the link there and press enter, away you go...

Oh wow. That's more the mobile OS fault that loomio, however save draft is in the near roadmap, a customer is sponsoring the work.

a colleague who uses L on her mobile (not sure what sort...sorry) noticed that it was timing her out when a call (might have been no matter how long...) arrived so she would lose what she was working on. is there a way round this?

any progress on a save post progress sort of notepad or something?

hard question of the day....if i ran linux, would that problem go away? 🙊

no reply needed...bigflop are watching thru the nsa backdoors...

dark mode is autodetected on boot, unless you change the setting manually, after that it's always manually set.

noticed for a while...dark mode does not turn back on after logging back in until a refresh...

may just be my 8.1 pc...ff 97... as i delete them occasionally, is it a cookie thing?

Ok, wow, nice spotting. It will be fixed in the next release, which you can subscribe to via github.

Hrrmm, that's odd. I'll look into it.

I'd say it's half solved :)

In the poll details page you can see all the voters but on the voting table, the voters who voted 'no' everywhere are still not visible. (tested with v2.11.6)

Did that fix the issue?

Update done. Thanks !

Please update your Loomio version, this should be fixed now.

Hello community. We have a "bug" on the display of the voters in the results of date poll. When a member votes 'no' everywhere it does not appear in the results so impossible to know who really voted. Here is a capture with 8 voters but only 7 appear on the detail. @Rob Guthrie

Thanks so much, Rob. Good to see the reason; hope the long URL problem will be OK.

I used Loomio years ago in another role, another organisation. Great to see the improvements over time.

Sorry about that. I used too much CSS trying to fix a problem where long URLS would blow the width of the page out.

Deploying a fix now, thanks for bringing this up.

Thanks for a great service; it's helping flexible engagement for groups I volunteer with..

Hyphenation

How do I remove hyphenation? I can't find anything in the manual or help search.

It seems to be on automatically, and it makes some strange choices.

In long lines of text across a large window, hyphenation impedes readability rather than improving it, as there is little need to maximise use of available space. I would never, for example, split a word between lines in an A4-sized letter. I might, on a rare occasion, split a word by using a hyphen if it's a narrow column in the style of a newspaper.

I see that help items and the user manual text is not hyphenated. Why would splitting words and hyphenation be applied to user text?

I wonder what the thoughts were behind hyphenation applied to user text in discussion threads, and how there might be an option to either prevent automatic hyphenation when creating text, or to turn it off when reading threads.

Hi Adam,

We have, in our near term roadmap, a plan to build a proper "email to group" function, where your group will have an email address based on it's URL. So [email protected] can receive emails and turn them into threads.

I think you may be able to get your current plan working with the right forwarding rule in Gmail, but I don't know the correct way to achieve that.

Sorry, that's all I can do right now.

Robert

I discovered the problem. It's not Loomio, it's Gmail. Instead of forwarding the incoming emails from the account using the gmail email address, Gmail just sort of volleys the email across with no changes, so the forwarded email also seems to come direct from whoever email us, rather than our gmail account. So Loomio rightly ignores it.

Is there a work-around that I'm not thinking of here?

I thought I could make the thread public, so anyone can email onto it if they knew the Loomio reply email address, but then of course the thread would appear to the general public.

Hi Loomsters,

I am trying to set up gmail to forward incoming emails from our official email address to Loomio, in particular to get them to land in a thread. Setting up gmail to forward emails was easy, and then I added the email address into Loomio as an account in itself, so it could post.

I figured I'd used the reply-to email from a Loomio notification email on the thread, which worked when I sent an email to the thread from my email address, and then when I sent one from the gmail account I'm talking about, but then it just failed to arrive when I set it up as the forward destination.

This is the email address I'm using - maybe I should use a different set of tokens before the @ sign?

d=462014&u=983027&[email protected]

As I said though, it worked for the email address once for a direct mail, but not for a forwarded email. Is there maybe a spam filter on Loomio's incoming email component that might be silently rejecting it because it's forwarded?

thanks for all that you and the team do...🙏

Great. Thanks for the support. The best thing is to just report these problems to me, and I'll just keep doing my best to make sure they can't happen again.

So great ! Thank you very much Rob ! If we can do something to prevent this kind of bug, just let we know 👌

ok, fixed. Sorry about this

Hi @Laurène - ZD Nice I'm looking into this now. Thanks for the helpful info.

Hi guys, thank you for all you're doing to get Loomio better 😊

Like some of you, our group is victim of grey boxes (computer or smartphone, it's the same 👹

It's recurrent since last year despite refresh and refresh again, even after clearing temporary storage...

What is really strange is that during one second, while the page is loading, we can see the last comment appearing (last screenshot)

but personally i found a tip : add "/100" to the url to go to the 100th message of the thread for exemple. And after i go up to read the most recent post : a bit fastidious but it works 🙈 Or click on the time line on the right when there is one ➡️

Well, one of our thread is mainly affected (see pictures) : https://www.loomio.org/d/eQ4vhFHB/communication-relations-ext-rieures

@Rob Guthrie please help 🙏

However, how to prevent this kind of bug ? Can you know where it come from ?

with latest FFox.

another oddity...when linking from email to thread and then logging in...at my end, it requires another refresh in order to gain access to react/reply...

maybe this in the same class of error u speak of?

win 8.1 on a pc...

aha adam and @Rob Guthrie ...i think i did similar steps at some stage in my intuitive thread-bothering/whack it with a hammer style amateur wrangling ... i did not have any idea but that is what i did and now the thread seems to be working fine. (just tested it again 47 secs ago.)

i did it other way around...un-nested then re-nested... i would un-nest to re-test but i need to go to b-ed

Yes it is still happening. Here's the URL - it's private but you have super privileges?

https://www.loomio.org/d/E69sV2CQ/engagement-subgroup-meeting-monday-march-29th-2021

I discovered a work-around. If I tell Loomio to set the message ordering to nested and back again, my new message will appear :)

Hi Adam, is this still happening for you? Post the URL of the thread (or private message it to me) and I'll look into it.

you must have done it in your sleep as the thread i drew attention to is working fine now.

all posts are showing, no issues. 🤔

that is why i said thank u the next day...maybe it was greg...

I've not addressed this yet! Tomorrow!

i just told rob....and he fixed it by the next day... he is the one...and greg.

excuse me for using u as an excuse to deride touchscreens. (like i need one...)

No, I'm on a laptop and saw the fleeting glimpse. What I meant by work-
around was any way that might fix the thread - adding another message
maybe, or logging out and back in?

you need to ask @Rob Guthrie about that last query...and include a link to the page that is giving u jip.(that is my sole technical term...)

i assumed it affects everyone but u asking the question makes me think i need ask other members...

i also realise that u must use a touchscreen as my F5(refresh) workaround to spot the post fleetingly would have no equivalent? i despise dislike touchscreens...for me.

Seeing this too! Or more to the point, it's what I'm not seeing 😆

Does it just affect me or does it affect everyone reading the thread? I'm wondering why it hides my message. I see other people's messages on the thread, although no-one has posted after me so maybe it's just the end message.

Is there a work-around that I can use to make it show my message?

thank u.

Strange how it was just that one thread...all others seem to be working just fine but i will keep my eyes open...🗿

Shocking. I'm sorry!

I'm working on the new thread page which will remove the whole class of errors.

aha... @Rob Guthrie i came here to report a strange bug and... it is exactly what Xavi was experiencing in previous post.

i received email notification of a new comment from mar 24 from a member

https://www.loomio.org/d/po3SUTQX/monthly-pool-meeting

it was not there ! but f5 shows it momentarily and after a few reviews i realised there was a post i had made on feb 10 that is not remaining either...last obvious post is from jan 22.

this may be part of why our recent organising of meetings has been...retrograde.

i cannot find the same happening in any other threads...hmmm...mercurial...

Hi @Xavi - are you still having issues with Loomio, I think we've fixed what you raised.

Yes! Tragic isn't it. I'll sort it today.

Hi Rob thanks for your suggestion. It's funny because there is also a bug in the thread I created here on Help. When refreshing my screen with F5, I can see your comment for less than half a second and then it vanishes, very strange.

thanks rob...i had meant to say that once the initial person completed the loop the next day then more people could be added.

all good...

Hi David.

Re-try your add member process today. We've fixed a few things.

Yes, unfortunately the realtime collab editor has not graduated out of beta yet, it was this feature that was going to also provide the "you cant lose your work" feature. We've got another approach to try.

Please assume that my spelling errors are intentional. Bugs are not, however.

@Rob Guthrie love new features...but the direct thread,once setup for one member, could (or would?) not find members for additional entry. the other person has not yet seen this thread.

and the other dayish...i found the 2.4.0 release notes and they said that our comments would no longer be lost...i tested this and could not find a situation where they were retained. what was i doing wrong? or is that out of date?

also spelling error on github release notes...Thread and Poll edit notificaitons

pedantry rains supreme!! 😀...🙊...🗿

ps i wasnt sure where else to send this heads up...

I'm sorry you are having this experience!

I'm always shaving time off the load process. I don't have historical data, but I can tell you there has been a number of ways we've improved this recently and I will keep it up. Hopefully it will start to feel light and snappy for you soon.

My main issue with Loomio 2.0 is that it is just too slow. It seems to take ages for it to load. At least in Firefox on Ubuntu and Android anyway.

thanks for raising this.. I'm slowly processing it in my head and trying to see if there is an easy way to do it.

@Rob Guthrie
When I say “anybody”, I mean “anybody of the group”, of course.

Hi Rob.

Thanks for your fast answer.

I agree: The "You have a new notification in your loomio group" version of email notifications would be fairly horrible. :wink:

But it should allow not to share content with companies we don't trust.

Maintainig a white or black list is not feasible and should probably not make sense, because my white list could have elements of your black list (or the inverse).

Simply, the administrator of a group could have the possibility to select the option “don't include any content of this group in notification mails”, so nobody could be responsible (at least by mistake) of leaking content to his (bad) mail provider.

And maybe Loomio could limit the sending of such empty messages at a rate of once a day?

As I write this, i think of another option that could do the job another way:

Let the second part of all the user's addresses visible to anybody (in my case, you could now that I'm at “…@dossogne.be”, but nothing more). This would allow anybody to say that an address is not O.K. even without knowing what the exact address is.

Maybe easier and… less horrible? :grinning:

François

Hi Fran. Thanks for bringing this up - it sure is complicated eh. I think there is a lot of work to be done here, and the least of it is software development.

I'd be very interested to learn what other SASS businesses or hosts are doing to address this issue. Surely there must be some consensus building within blog posts from other products/orgs as they get to grips with this.

The "You have a new notification in your loomio group" version of email notifications would be fairly horrible..but could be done, but then one would need to maintain a list of bad hosts, or good hosts, or the user must enable it or.. it's just a rubbish job - and any work I do at this stage does not feel well informed enough to confidently address the problem.

Hi @robertguthrie ,

I hope I'm not busy in a wrong discussion, as version 2.0 is now an old one.

I'm a user of Framavox, an instance of Loomio presently running version 2.1.9.

I'm wondering if i'm the only one mentionning the problem explained here above.

I think it could be an issue for many users in the European Union : on july, 16th 2020, the Court of Justice of the European Union stated it was illegal to upload personal data of european citizens to services under U.S. jurisdiction.

If an organization runs or uses a trusted Loomio instance, everything is in place to offer the needed confidentiality. But if a single participant of a group uses a “wrong” mail service (e.g. Gmail, which EULA states Google reads the content of the mails and is operated by a U.S. corporation…), all messages posted in the group are exposed to inspection by people and companies that the other participants don't want to trust.

I can't know how much work this would be for you, but even the possibility to block all notifications by mail could be useful. (Though I think a neutral reminder, as proposed above, would be necessary to avoid that people just forget about checking their Loomio groups.)

At this time, the only possibility to avoid releasing content to Gmail, Hotmail, etc. is to ask the group members to use a trusted mail provider… and to trust them.

Thanks for your time and, again, for Loomio!

I'd say to keep it simple: simply allow the manager of a group or sub-group to choose for No Content At All In Any Mail Notification as an option. From there on, all email notifications would be limited to “Somebody mentioned you in a post” or “your are required to answer a poll in the group …”, but absolutely no content at all, in a way that Google (who's privacy policy says: “We will read your mails”) and other operators could not know what information is exchanged (or even about what people talk in this group).

If activists or people caring for their privacy are interested in such a functionality, I think even the title of a discussion or a poll could be too much. Same rationale for context and details (they will discover it by opening Loomio, where “Unread threads” is very useful).

The group name is the only information that could be necessary or useful to go and find the useful post or poll.

Allowing to choose if usernames and discussion title could be an advantage, because it allows to knows whether it's an important or urging matter, but this shouldn't make Loomio a too complicated thing to use. (Une usine à gaz, as we say in French :wink:)

Thanks for your attention and help.

Hi Fran, yes this is possible.

What information would you say is necessary and what can you leave out?

Discussion title, poll title?

discussion context and details?

Group name?

User names?

Privacy in mail notifications… to others

The question of a member on our Framavox group could be interesting for some of Loomio's users.
In short:

How do I prevent other members of my groups to let Loomio send the content of my posts to their mailbox, hosted by companies I don't trust or I don't want to make the life easy.

It's true that you don't know which mail provider the others are using and that mail, by design, is less secure than a Loomio service.

I searched the documentation and I found how I can prevent notifications to my mailbox, but I think there is no mean to prevent the content of a (sub-)group to be sent to anybody.

Don't you think it could be a useful functionality to forbid the content to be integrated into the notification mails, as an option for a group or subgroup? One would receive something like “X mentioned you in the discussion …”, but not the post itself.
Do you think this could be feasible?

Thanks in advance!

Thanks for the detailed report, I'll get onto it

Second time this week where I've had unexpected/ incorrect behavior from Send Poll modal's quick-select (Members of thread, Members of group)

In the most recent case, upon starting a poll, the modal incorrectly showed that there were only (5) members of group (there are 7); clicking invite to vote again, now I see (6) as depicted below along with a funny (-1) not yet invited. Detail: 6 of the 7 members are Admins of this subgroup.

The earlier case was also in a subgroup of Enspiral – Members. Whether I clicked "Undecided people" or "Members of Members", the number was short of the truth. (To reproduce, go to the most recent Membership proposal)

I am using Firefox (latest) on Ubuntu 18.04 with KDE

there I had to hit tab to get the paperclip then shift-tab to come back to here. I had to use keyboard arrow keys for that, the mouse cursor couldn't do it.

EDIT: here's the recording, attached gif

could you share a video about this problem Aaron? Also what browser and OS? (sorry if you've already shared this, I'm replying by email)

I'm still having the problem where I can't use my mouse cursor to move the text cursor in a comment field! If I click on the comment field, the text loses focuses. I can't select text with the mouse cursor either. No interaction works with the mouse except for outside of the text entry field. The only way to get the field active again is to tab-through the items until it is active again.

Hi Fran, sorry for my slow reply. Yes, we've seen this but are not yet able to bring back the save draft functionality we had in Loomio 1, sorry.

Reminder… (“Dealing with unposted comments”)

Hello,

I don't know if this is necessary, but I didn't notice any reaction to my post in objet and it might have been posted on a wrong time. I'd be happy to know if you saw it already.

Thanks in advance !

Right, mark as read used to be called dismiss, it does not actually mark stuff as read, maybe it should.. But it notes that until there is more stuff, you're not interested.

I think we've learned from this UX, that we want actual mark as read, plus a good mute until X feature.

Repost of a bug a nested under another bug for clarity (link to that post)

Bug = Unread messages keep reappearing even after I click read

To reproduce: Last week I used mark as read on a thread that had a lot of old comments that occurred before I joined group.

There was a new comment, and I went and read it.

Subsequently, I saw it was unread... I went in again and it brought me to the same new comment, but I also could see that there was "106 unread"

I've marked it as read and after hard refresh still appears read... I'll update here if I see anything else and try and get the console too.

@Rob Guthrie added the link to this one above ^

Another grey boxes thing in this old thread:

• grey boxes past a certain date will not load (all comments previous to the one appeared have loaded)

• also the polls i know are in there are not appearing (i guess they are grey boxes).

• (you'll also notice the Timeline is broken a bit)

fyi, always appreciate a URL in text form for stuff like this :)

Grey boxes not going away even after hard refresh @Rob Guthrie @Greg Kan (hope y'all's days been decent!)

catching up on all the bugs now, one by one. this image preview issue is fixed

Unread reappeared on this thread although no new messages have appeared... not sure if it's related to the new bug i just posted in here as a separate comment

https://www.loomio.org/d/njwV5RpS/our-wellington-office

Re: the latter (unrelated?) bug:

• Thread stayed read

  • I think the unread comments were just below where the the app dropped me upon entry to the thread, as when I clicked into the thread (no unreads) it dropped me in the middle again, and I happened to scroll down and see a couple yellow highlighted comments

can you paste me the URL john ?

Unrelated? Smaller bug:

• I can't seem to get the messages in this thread 'read'. When I click to the group, and then click back in, it doesn't take me to any specific message (just drops me somewhere randomly in the middle). I'm going to mark as read now and see what happens

@Rob Guthrie @Greg Kan just came upon this large oddity:

Totally fair enough! We are always looking to make UX improvements and will look into this.

Thank you for your answer.

You're right! I found the “invite people to vote” and “…” buttons at the very bottom of the poll.

Maybe it could be a bit more ergonomic or user-friendly if these buttons were placed above the choices to vote for (a time poll can be long), but there is no bug.

I'll go get better eyes. :wink:

Hi @Fran67

If you click the dots/ellipsis you should see the "Edit" option. The "Change vote" feature is actually completely different from editing the poll settings themselves, as you've probably observed!

Here's a screenshot:

You should also be seeing the "invite people to vote" button whether or not you have voted, as shown in the screenshot?

Let me know if you find anything else!

Can't edit the settings of a poll I just created…

… if I don't vote first.

This is confusing: it's not possible to invite people to vote, if you didn't do so at the end of the creation of the poll, nor to edit the settings of the poll if you made a mistake.

It seems that you have to make the button “change vote” appear (by voting) in order to get access to the other options.

Different bug(?)

So after the above things happened, I reopened Loomio and went into the group-specific email notifications and set them to "ignore"

I was surprised to receive an email notification 2 days ago (PERSON invited you to join THREAD). I checked and indeed my group email setting was still "ignore" as I had recently set it. Clicking into the thread and checking my thread-specific email setting, for some reason this is "normal" even though the thread appears to have started after I'd set group setting to "ignore"

Funny behavior after clicking 'email preferences' from a Loomio product email

1. It brought me to my global notification settings (not too surprising although not the settings I wanted to change)

2. I try to navigate to the group in question, and see a flat list of all my groups and subgroups mixed together

3. Clicking on the group in question, I get the following 404 and funny URL

1. The first time I hit the back button, still a 404 but the URL has changed to https://www.loomio.org/g/undefined
   

Semi-related note:

I always find it a little disconcerting to see the "LOG IN" on my top right, I feel less certain the changes I make will take affect

Dealing with unposted comments

Hello and thank you for Loomio!

I'm new here and after reading some threads, I hope I post this one in the right place.

I'm very distracted and it happens that I leave a comment unposted. With the previous version, I retrieved an unposted comment where I left it, even weeks or months later.

With the new version, unposted comments seem to disappear if I leave the page and then come back. (I guess my computer will hear ugly words, one day… :wink:)

I think people like me should get a message when they try to leave a page where a comment is left open/unposted. Is it possible?

(The former way of working was better, and should be ideal if there was a special reminder, like “Unpublished post(s)” in the left column, near “Recent threads” and “Unread threads”, for instance. But I suspect this is a lot more work.)
Thanks in advance!

@Rob Guthrie funny behavior where I couldn't start a new thread (emailing you screencap), I proceeded to refresh, and then Loomio logged me out (unusual)... logging back in I managed to start the thread I'd intended

@Rob Guthrie all images in this thread are appearing broken to me

fixed now

deploying fix now

Poll page doesn't link to the parent thread when arriving from search

fix for this is now live, but it does not fix for previously mentioned people, only going forward

Makes sense.

One small simplification, perhaps, may serve:

• When you 'invite people to vote' who are not members of your group, I reckon that (pop-up) language in the app could make it clear that you are also inviting them to be a guest of this thread

  • then who can vote (currently) = members of group + guests of thread

  • that future tickbox would toggle away from the former to who can vote = those invite to

Seems like it might be a good idea to write something like this into the app or help, soon. Who can vote? seems like useful in-app info.

And, in the coming months, we'll make a checkbox option, so that you can create a poll where ONLY people invited to the poll directly can vote in it.

To summarize:

Anyone who is a member of the poll's group, or a guest of the poll's discussion, or has been invited to the poll directly, can vote in a poll.

Inviting someone to a poll, within a discussion, gives that person access to vote in the poll, and comment in the discussion, but does not make them a group member.

We'll be making someone to show who are the participants in a discussion, and if they are guests or members, soon.

The poll page shows all the stances in a poll, which is also a list of everyone invited to the poll.

inviting someone to a poll, if it is part of a discussion, also gives that person guest access to the discussion

hrrmm no that's different.I would love to be pointed to an example of the problem you're talking about. (before a workaround is used)

A stance (ie: being invited to the poll), will always give you access to the poll because it's an access record in itself. (key part of the new architecture I've been talking about)

cool thanks I think this will also fix the other weird behavior i saw where we tried to do a stand-alone time poll, invited people to the poll, and then one user couldn't access it. Sukie, who was running it, fixed it by adding them as Members to the group.

yikes, fixing now

@mentioning someone in my parent group in the thread of a subgroup they do not belong to does not give them guest access to the thread, but still gives that user a notification
(My expectation was that @mention – in a context – functions the same as invite people)

^ mentioning my training account from this account => I get a mention notification but reach a "no permission" page:

Thanks John, pushing up a fix now.

notifications.null have been appearing lately, not sure if they're to do with standalone polls (although the first example I show in this screencast is related to such) https://www.loom.com/share/c065ad02eb6340bca6298850b541d5ea @Rob Guthrie

Hrmm. I cannot reproduce with Safari 13.0.5. Am deploying an update to Tiptap now.

What version of Safari do you have?

Well, while you're there, if there is anything simple that would be a big improvement for the markdown editor, let me know.

No worries - thanks for the attentiveness (I'm making do with the markdown editor at the moment - which does the job most of the time, even though I like the new editor TBH).

I'll update it tomorrow and test with those browsers then. Sorry for the hassle!

It appears in my primary group, but as you see on the vid - I am on this thread when I am reproducing it on the video. Haven't found a place I'm not finding it. (Only weird thing is that it was happening on and off, and now all the time - at least apparently).

I've just tested it again on a couple of browsers.

I've replicated it on Brave (Chromium Browser) + Safari - OSX High Sierra. But I've just tried Chrome - and the editor is working as expected.

If it was just Brave - I suppose it might be worth forgetting about (you can't make it bug-free across every conceivable browser) but given it is Safari - it might be worth persisting with.

Having said that - if I'm the first person to have this issue, it can't be very pervasive. It is a really noticeable issue when it occurs, that interferes with the normal use of Loomio, so others would have raised it by now.

Anything thanks for keeping me in the loop.

Sorry, I've been both swamped with work, and kind of shocked about this.

I have no idea how you're seeing that behaviour. I can't reproduce it at all. I think I need more information.. Is it in an group, any thread, any browser? What if you are another user? Or are there some combos where it does or does not happen?

The editor is based on TipTap which is fairly well used, there is an update available. I'll update it tomorrow and let you know.

any news? :)

Ha! My bad - meant unlisted. I've changed it there, hope you can see it now.

almost!!! alas, the video is private

https://youtu.be/vUl3OrK8o3A

Just to be clear. The text sizes (h1,h2,h3) only work for lines/paragraphs of text. Unlike bold they cannot be applied to selections of text.

I wonder if you could send me a video of what is happening, because I don't quite get it yet..

I am replying to this comment from Safari.

I am having the same issue unfortunately :/ - I really hope I'm not doing something so stupid, that nobody has ever done it before!

Wow. I've not seen that before. I'll look into it first thing tomorrow. In the meantime, if you have a moment, can you test another browser and let me know the results?

Hi Folks - I'm having a persistent issue. Which doesn't always happen.

Issue: I am editing the context of a thread - a highlight text and click the button to change to a header. The whole context changes to header. I can't change it in isolation.

I've actually tried to add a header in this comment, and it changes everything to header. (I've left it in, for emphasis).

I'm using Brave (Chromium) browser - it may just be me, if it isn't I'm surprised someone else hasn't raised it.

Thanks in advance.

it's content related, can't do anything about that. just google AI jitters. thanks anyway

Google is responding funny to proposal invitation thought you might wanna know @Rob Guthrie ill email you the screenshot

↓ or is that just my view as the poll starter?

'Reveal after close' poll didn't reveal voters after close (closed 23 March)
– just ping me if you want me to set a test and see if i can reproduce; not a big deal but would be cool to get the data of who was which vote on this particular vote depicted @Rob Guthrie

Yeah I don't feel confident it's gone either. That's cool - will discuss with Rob further.

I have not managed to reproduce recently; I tried once some weeks back (I think with this same example). I feel scant on time, but part of me still wonders whether there's a latent bug here... not sure why it would have gotten fix I suppose is the reason for that hunch FWIW

hey @John Gieryn, finally following up on this. unfortunately this example seems to actually work now, although i don't believe that means this is fixed. do you know if you can reproduce this still?

Thanks for reporting, now that angular client is retired we can fix the underlying issues with tags. We'll look into it shortly.

Having a similar tags issue that I described to you some weeks/month back @Greg Kan – tag page not showing relevant threads:

@John Gieryn also: auto linking urls when pasting is fixed

@John Gieryn I'm not sure where your message is now, but I've got a fix for members can notify group issue you reported. Thanks. It'll be live shortly.

ok fixed this now. thank you for the heads up, it was just happening to the poll authors vote

I'll look into that right now

@Rob Guthrie I can't leave a reason with my vote (tried hard refresh; no dice). Hope you're having a nice holiday weekend

oh dear! I'll investigate the quick fix today.. I was pretty sure this was e2e tested stuff.

When you invite someone without a Loomio account to a thread by inserting their email into invite to vote the user flow (any link they click in the email they're sent) brings them to a "You do not have permission to do this" screen @Michael Elwood-Smith @Rob Guthrie @Greg Kan

Tags bug, try pods in Enspiral

Threads that I have looked at this session will then appear

Bug: Members can notify everyone in group – if unticked – proposals and polls have confusing/buggy UX/UI... see here for best description/ visual

@Greg Kan

Not sure if this is intended or not, but when I post a hyperlink it does not autoformat as a hyperlink: https://twitter.com/nerkles/status/1236880604244905984

ff strange secondary scroll bar in modal (edit context) makes it very hard to scroll down through all of the copy that was there: https://www.loom.com/share/bb78cd66ddc34f3c8780918c282a67f4

I think that link needs people to log in — I think we used to have a shareable link that didn't need a login created

i would put the standalone poll on the 'do not recusitate' table as, in my experience, any poll engenders discussion and cross -referencing becomes problematic.

or...sometimes less talk is better?🤔

@Matthew Bartlett If you click the dropdown ellipsis you should see the "copy link" option. It will take someone to the poll on the thread page. The standalone poll page is out of commission at the moment but I believe we will resuscitate it!

Are poll-sharing links gone?

deploying fix for this now @John Gieryn

Minor bug| FF When I navigate directly to a secret group I'm not a part of it appears that I am not logged in when in fact I am

Hi @Marek Koys. We've had a look and are unable to reproduce the problem you're talking about. If it happens again, please let us know and pass along the poll or discussion url. (Email [email protected])

Hi, I'm excited about how you are progressing with the Loomio 2.0 you have done amazing work so far! Nevertheless, we are having an issue with simple voting in our new group.

We set up a simple pool to explain basics functions to our new team members, and despite me making a vote, it didn't count. The yellow confirmation button "vote" doesn't respond. I tried to reload the page, and do it again, but still, no response. I wonder if you have an idea about what's wrong.

Thanks

Thread items out of order

Items were moved into or from

I showed @Greg Kan

FF | Android

From Group page I cannot scroll through the various tabs (eg, Settings, Subgroups...) I only see the first three and they have a strange left-margin as if someone hit Tab (moving fast sry for lack of screenshot LMK if ya need it @Rob Guthrie )

Time poll voting bug

Potentially issues with add option and/or edit vote as well

I've shown this to @Greg Kan and invited him to the relevant thread (Summer Fest 2020 Crew group, "Meeting coordination")

Greg – here's the other quote from Carolyn who apparently voted "Yes" or "If-need-be" to at least two of the options

I filled it out but I must have had issues if you didn’t see it.

Open groups - membership appears to be visible to non-members (LMK if you need the group/url where I experienced this – I was in incognito, not logged in, in Firefox)

@John Gieryn let me know if you see this again! i've seen it but couldn't reproduce it. we pushed some speculative code that hopefully fixes it. i haven't seen it again myself.

It's being fixed now

Move thread feature randomly fires on arrival to thread (via in-app notification) and then cannot be closed:

Loom videos sent via email @Rob Guthrie

I've solved the endless login now. Thank you

Hey john and Rob!

Just an additional piece of info here — I just went to probe the subloomio and the settings were 'secret', so at least part of the mystery is solved. About the endless login thing, I'm not sure.

Ok, please email the subgroup url and user details. thank you.

Hi @Rob Guthrie I think some of this is requires dev attention, and the bit that might be first-level I don't have time for until later

from [User: I'll email you]

When I click on the link to the Loomio subgroup, I am caught in an endless loop of sign-ins (although I am already signed in). I sign in again, and it asks again for me to sign-in. Maybe a Loomio 2.0 bug? Anyone else experiencing this too? If so, I am happy to report the bug. (edited) 

hi there, that option shouldn't be there for proposals. proposals have preset options. a fix is being deployed that will mean this option does not show up for proposals. thank you!

When creating a proposal, we have the option to allow voters to create their own option, exept it have no effect on proposal, only on poll (exept counting poll).

Cool, thank you, just what I need, I have another thread renderer in the works for this, I think there is just a little work to do to enable 1000+ scale, so this is the right place to fix things

This is not a bug report but a benchmark. I present to you the 214 replies long Membership prices 2020 from the Borderland Loomio. It's a pretty good place to go for testing how the 2.0 client behaves with huge threads. It's also one of the messier advice processes we've had, so it's also good research material for process geeks.

I'm pretty sure this was due to a network error upstream. Phew.

A bunch of accounts appear to be lacking their profile photos @Rob Guthrie - they are not showing initials, either, as you can probably see from this thread (but here's screenshot anyways)

@david rayner a rather delayed response but you are now able to re-open closed threads if you're an admin!

i had neglected to say that the closed thread was closed to see if closing meant something new and from experience of my pool group,i expected (nay....assumed!) to be able to open it again if not. (but i am an admin...hence the question when i could not.)

i have ruminated in the past as to whether it was a good idea or not for anybody to just make a conversation go away then i experienced a valuable but mildly uncomfortable convo being goneified in our group as optimal for the deleter but not for the group...hmmm...

No, that's not what we intended. Would you expect that you need to be the author or group admin to close or reopen a thread?

Also, if anyone can edit the context (which is a great setting IMO), then should anyone be able to close/reopen it?

is it intentional that anyone viewing can close a thread but only admin(or is it only members?) for that group can reopen?

eg https://www.loomio.org/d/XKgxepJN/how-do-i-logout-

Now that I've restarted my browser; sign-out works. Probably was on older version. Thanks RG

Hrrm.. thanks for reporting. We did have sign out issues last week but I thought I'd solved them, can you screenshot your cookies for me?

I can't sign out. When I click 'Sign out', the page reloads to loomio.org/dashboard. No error in console.

testing replies, unrelated to original message

Option for withholding poll results entirely (i.e. hiding votes as well as voters' identities), i guess prior to the user voting?

You're right. This is problem of Safari (13.0). All options are visible in Chrome.

Here's what I see, what browser are you on @Eduard Kurganskyi ?

The English version has the same problem. Creating tables is not available.

In the localized version of Loomio, some options for formatting text are not available.

It wasn't easy to find if this is reported yet, but

When I click with my (mouse) cursor to move the text-cursor to a different part of the text when posting, I end up with the field no longer active. I can't type at all. I can only get back to the field by using my keyboard tab key to cycle around and get the field to be active again.

I could test other browsers. I'm in Firefox with various privacy plugins and things. But I have never experienced this anywhere else on any other website.

Weird unread behaviour; I just went into the thread "PODS CHECK-IN" and scrolled around to make sure all was 'unread'. I checked and indeed it disappeared from my Unread Threads (etc.).

Moments later, it was back, complete with yellow bar:

I've gone through and tried to clear the thing while screen capturing; have shared by email.

Mark read may have cleared it permanently this time; will report back if not. FWIW: I get a NotFoundError: Node was not found when I hit Mark read.

A customer has also reported the behaviour regarding invitations to subgroups as 'unintuitive'

Thanks for documenting this. I'm aware of this behaviour and it's actually how it's intended. The unintended part is the "auto accept" of membership (as you put it). Yes, we can't really change this until 1.0 is retired. Great to have it noted in here.

Similar to above, when I invite people to more than one subgroup at a time from a subgroup:

the invited user will auto-accept the invitation to the subgroup from which they were invited, but have to accept-by-email to access the other ones

@Rob Guthrie still not sure if this is too edge-case to be priority before 1.0 deprecation but thought I'd make you aware.

Invite people (from subgroup)

Interesting behaviour when I invite someone to a group via a Subgroups's Members' tab (ticking the parent group's box and/or other subgroups')... it may be that the below behaviors are best addressed once 1.0 can be deprecated but thought I'd document...

It seems that – unlike invitation from the parent group's Members tab – this kind of invitation requires the user to accept via email.

The member does not appear as "invited" in any other subgroups' Members tab except for the subgroup from which they were invited.

If invited user doesn't accept from email, they will start seeing activity in Recent threads (maybe Unread too?) but nothing in the navbar... there's currently no notification for being invited to group, as @Greg Kan and I have chatted about.

Navigating to a thread (or notification eg @mention) of the subgroup, the parent group then appears in the navbar with just the one subgroup I was invited from (and sometimes a public group)

This seemed to accept the invitation for the parent group, but I still could not see the other subgroups I'd been invited to.

Navigating to one of the subgroups I'd been invited to, there wasn't an option to Join. I had to go back to my email and hit Accept.

weird!! thank you, noted

Notification history bug!

Grey oblong is the placeholder for something that is loading. For me, they load within 3 seconds, 100% of the time. usually faster & often before they're on screen.

We have had a problem in the past where an ad blocker updated it's banlist to include '/events' which is a word I use within the loomio api, and so they appeared grey because the requests were blocked by the ad blocker - but I think that was an error they fixed within 24 hours.

My current confidence in the thread page is set to 'quite high', so it's likely to be an issue with a browser extension or your internet connection dropping some requests.

(edit: however it is curious it only happened on this thread. that I cannot explain)

and now i can see them all...strange? the big bottom lip can take a day or two to work...

Can I please see a screenshot?

still grey...was giving me sorta novembver but now...aug 5. only this thread...🙏

and now that last comment is grey too...(big bottom lip emoji)

weird bug....i cannot see any posts since aug 5(all grey bars) but only in this particular thread!

everything else seems to be working just fine...

feedback from our group about 2.0 is positive.(that means the doohickey device users are happy...)📱

still keen for a searchable iconji table but in no hurry...(going to bed emoji)

fixed in 2.0.93

fixing this and other inconsistencies among the vote forms

Anonymous allocate poll does not let participant's know that their votes will be anonymous:

will wait on @Rob Guthrie to confirm which term he wants to go with

When I start a count Loomio tells me I have "started a check"

PS, aside, are we switching Allocate to something else? All good no rush and I'm not partial, but do please ping me when ya do :) (or just update help)

ok thanks, I've watched the share now. really helpful we'll address this tomorrow. Cheers

are these attachments from loomio1?

FF | Mac OS Can't remove image-attachments from context (sent Loom to your email Rob)

We have not heard any feedback from customers that the trial is unclear, so I'm going to wait for more input on that one.

I agree about the features page, our intention is that we convert the "What's new in Loomio 2.0" into a features page .

@Rob Guthrie I wish to propose some improvements for a better usability on the home page. It's unclear that the group you start is not free, but is a time limited trial. You have to add more explanations. First I propose to add a "Features" link to a page on the top-right, between "Blog" and "Help" links. On the "Features" page you need to explain syntetically the Loomio features, already explained in the "Help" page with an explanation of different features of different plans. Second I propose to add a subtitle to the button linked to /start_group and to the text "Start a group for free" with this text: "Try a Loomio 14 days' free trial and then update to one of our paid plans" with link to "Prices" page.

OK PESKY TABLES ARE FINALLY FIXED IN 2.0.61

this is an issue with our text editor and an upgrade with a fix is incoming. hopefully i can deploy this today

no apparent way to merge cells in table FF | OS X

initials display strangely (stacked) in reply:

not to mention @Rob Guthrie 's genius deep problem solving 🧠🧠🧠🎊

PS. feel better soon matey!

Greg on fire 🔥🔥🔥🚀

recent fixes and updates:

• fixed group attachments (from comments and group description) not showing up in files panel

• removed mute/unmute thread actions

• fixed outcome not updating after editing

• fixed broken notification links involving memberships

• fixed pin thread modal missing helptext

• made user profile page look less offensive

• fixed broken group links on user profile page

i get logged out if I try to use my google photo period from incognito window

from FF (logged in, non-incognito) | OS X
I don't have any problems

More bug in this area

• Retried the process with one variation I mentioned above: logged into google then tried to Sign in with Google
  and additional variation signing up from link inviting me to vote on a poll

  • Got same result, looping behavior, my pre-populated email address stays in the form "or, enter your email"

So I logged in by email and encountered related bug #2:

1. Clicked the "get photo from Google account"

2. Loomio reloaded back to the Sign in page (without my email pre-populated)

@Rob Guthrie @Greg Kan

yep same issue FF (incognito window) | OS X

1. I click sign in by Google

2. Prompted to log into Google and I log into account (Note: this account email has a Loomio profile, but set up to log in with password)

3. Loomio returns me to the Sign in modal

let me know if you need to test other cases such as 1.) already signed into Google, and 2.) trying to sign up with an google account where the @gmail.com email is not already associated to a Loomio account

hey @John Gieryn , weirdly this is all working for me today, both signing in to an existing account with google, and signing up to a new account with google. can you try again?

Bug when I try to sign up with a Google account:

1. I click sign up by Google

2. I choose a Google account that doesn't have a Loomio user account

3. I get a 400

4. Afterwards, if I try to click Sign in with Google the page reloads and shows me the sign in modal again

@Rob Guthrie I spoke to Greg about this in-person FWIW

is there meant to be an in-app notification when a user has been invited to a group? currently it doesn't show up, and is of type "groupAnnounced" rather than "userAddedToGroup"

this is currently the intended behaviour

you see groups you've been invited to (and are able to participate in them) despite not having accepted the invitation

previewing announcement emails is broken

fixed in 2.0.48 (incoming)

YESSS so great ! It's ok now for Safari browser 👏 thank you guy's ! 😘

hi @Laurène Ghiglia - ZD Nice , the same fix has now been applied to safari!

Oh, that's news to us. Thanks for saying!

in fact I'm working on Safari 😉 so the problem of making things twice is still there. But ok when I work on firefox it appears below 👍 good job ! Let's do the same for safari ? 😆

hi @Laurène Ghiglia - ZD Nice, you can now find the bold, italicize, underline and strikethrough commands on the menu below, instead of the floating menu, for Firefox (as the floating menu seems to be broken on Firefox). please refresh the page if you don't see this change!

Thank you for the detailed report, Laurène. Very helpful!

We notice that the problem is only happening on Firefox browsers. We hope to fix this as soon as we can and will update here as we do.

Hi every one. Sorry if my english is not so good, I do my best (I'm from France).

Thank you @Michael Elwood-Smith to invite me to share my feedback here 🤗

Today I wanted to share some experience with italic/blod button. I've already search in the discussion and find a comment of @Joriam Philipe from juillet 24, on the same problem. So I made a screen video capture 😎

In fact, each time i want to apply the italic or bold effect I need to do twice to obtain the result. It's the same when I want to add a link :

• I underline the text I want to modify, I click the icon and nothing happens 😟

• So I try to find the toolbox by moving the mouse over the underlined text, but never reappears, unless I click right on the underlined text 🤔

• Then I do the manip an other time... underline my text to modify... click the icon... AND oh miracle : then it works ! 😆

Is it possible to fix this little bug please, in the goal to make the manip once ? and also maybe to have the toolbox always appearing (for exemple with emoticon et others buttons below) because like that it is not very intuitive I think 😉

mute/unmute actions removed in 2.0.46

Still an option from Unread and Recent threads page/ 'thread preview'

oh.. I thought we'd removed the Mute action actually.

No.

The only reason I can think of this being a slight priority is that if I accidentally mute the wrong thread then I have to go try and figure out which group page it's related to

yea, it's gone. The intention is to show "subscribed" threads in the interface shortly. Are you saying there are muted threads you're no longer able to access?

How do I see what threads I have muted? No more mute page?

fixed broken notification links involving membership status/role

can confirm that the notification's link for admin role is broken

Clicking the notification "[Name] made you an admin of [Group]" gives me an error:

We were unable to find that. It may have been deleted or moved.

At the moment, I don't see the group that I was invited to... now going into my email I see there's the email inviting me to be part of the group but I did not receive a notification of this within the app

Will refresh and try again, then will click "accept via email" and then try again if that didn't work...

fixed

no, they should all appear there, thanks for the report

Nor do files attached to comments but I have an inkling that that was intentional (maybe the former was as well?0

Files attached to group context do not appear in loomio.org/group/files

fixed

Via Charley Davenport: Deleting the comment, it seemed to work with the black notification that it had been deleted. But then I had to refresh the screen for it to disappear off the conversation.

👌 FWIW you'll see followup from me on an email/ customer thread - I want to further gauge the need, or lack thereof, of company just getting going on Loomio (200 person business moving to teal)

yea, I'm eventually moving towards only having group privacy, so all threads in a group have the same privacy. otherwise it's too complex for users.

Is there no longer the ability to have open threads in a closed group? @Rob Guthrie

need to think about consumption of 'normal' youtube links and conversion to embed link

Problem with embedding a video. I tried both a Loom link and a Youtube link.

@Strypey @Rob Guthrie fix for broken notification links (to do with invitations) incoming in 2.0.54

The email notification had the correct URL.

Is this url from a notification in-app or via email?

From clicking on the bell icon in the app.

just encountered this bug. Thanks for reporting it.

De nada. Keep up the great bug squashing work :)

I just encountered this bug. Thanks for reporting it.

Is this url from a notification in-app or via email?

One issue I've come across is that I got a notification that my application to join a group was approved, but when I click on it, it doesn't take me to the group home page. The URL it points at is:
https://www.loomio.org/invitations/fmLQogo39BDBEgszhsBknruX

FYI I'm currently using 393 on my 32-bit Ubuntu 16.04 (Trisquel 8.0 distribution), in Firefox 68.0.2 (ABrowser distribution).

Thanks for explaining. This might take a couple of days to resolve, but it's great to get it identified. Thanks

In this case it's after the fact — the important poll has closed, and I'm just want to know who on the board didn't participate (not re-invite them now as it's too late)

If you invite people, then there is an audience preset for people who have not voted.

How does that work for you?

I can't tell who hasn't yet voted on an open poll

fixed

Via @Malcolm Colman-Shearer

Just had a funny thing with a comment I was drafting up in Enspiral's Loomio then I scrolled down screen and when I came back... it was gone! /shrug 

Hi @Xavi , we no longer show this information, but instead we have a "Seen by" feature which details who has viewed a thread. You can access this by clicking the "Seen by X" below the discussion title:

List of members : how can I see how long ago each member did log in last time? It was possible in previous version. Thanks!

Today, I found that clicking the 'post' button in the comment editor produced no obvious result. When I clicked it the second time, the expected change in UI occurred, but then I noticed I had submitted the same comment twice. I've tried to delete the duplicates whenever this has happened but there may be places I didn't notice the problem and my comments appear twice.

Further experimentation with starting a new threads reveals a similar thing happening. The new thread is created when the relevant button is clicked, but the pop-up doesn't disappear. I clicked again and it still didn't disappear, but I could see the thread list in the background, and I noticed that my new thread had been created twice. In the end I had the close the pop-up manually and delete the duplicate thread.

not incomplete but the link as broken - fixed in 363

export poll functionality incomplete

embed/inline image button for text editor?

does not happen for greg or I on safari mobile

Not sure how to check... the most recent ios update one? I'm on an iphone 8

@Sukie Conley can i ask what version of safari you're on?

also...

safari

^ @Rob Guthrie @Greg Kan not as priority as the one above (one I'm replying to) but -- unrelated bug -- weird to copy an image, paste it and get two attachments in addition to the in-line

at least I'm 90% sure it's Chrome not Safari (checking back... cc @Sukie Conley )

Safari on iOS Can't type as the keyboard that pops up exceeds the window

possibly related: https://github.com/scrumpy/tiptap/issues/451

N.B. this is true of any of the actions that show up in the menu bubble after highlighting some text (only on FF)

FF on Mac OS X First attempt to link something (or make it bold by clicking) fails; second time works fine though. To reproduce:

1. Highlight a bit of text in a draft

2. Click on either the link icon or Bold icon that pops up near the highlighted text

fixed in 362

thread nav does not update when there are new events until refreshed; also does not update when order changes (newest first/oldest first)

@exstral found the pesky bug. fixed now

and we just had another report of this issue. I'll look into it harder!